Collection of Personal Data

We collect information you voluntarily provide when using our Service, including but not limited to your name, contact details, identification numbers (e.g., Hong Kong Identity Card number), and all information entered into the form fields necessary for Small Claims Tribunal submissions. We may also collect information automatically from your device or browser, such as IP address, device type, and browsing behavior to help improve our Service and detect unauthorized activities.

Use of Personal Data

Your personal data is used solely for the purpose of providing the Service, including generating the requisite tribunal forms, communicating with you about your service usage or inquiries, detecting and preventing fraudulent activities, and improving the Service's functionality. We do not use your data for any unrelated purposes without your explicit consent.

Disclosure and Sharing

We do not sell, trade, or rent your personal information to third parties. We may disclose your data only to trusted service providers who assist us in operating the Service and are bound by confidentiality agreements. We reserve the right to disclose your data where required under applicable law, regulation, or court order.

Data Security

We adopt industry-standard technical and organizational security controls to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure access controls, and regular system monitoring. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us. You may also object to the processing of your data for direct marketing purposes or request deletion, save where retention is required or permitted by law. Requests can be made by contacting us at info@claimbridges.com.

Cookies and Tracking Technologies

Our Service may use cookies and other tracking technologies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings, but disabling cookies may limit the functionality of the Service.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Service after such changes constitutes your acceptance of the revised terms.

Contact Information

For questions regarding this Privacy Policy or your data, please contact:

Email: info@claimbridges.com